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      Guest Services

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      Challenging but educational as a first foray into hospitality - Manager On Duty/Night Auditor Guest Services Employee Review

      3.0
      Dec 23, 2014
      Manager on duty/night auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to serve in a national park is an honor. The company strives for low cost options and accessibility.

      Cons

      The systems are outdated and personnel turn over is extremely high (75% of our 25 room hotel staff in one season).

      Explore other reviews about Guest Services

      5.0
      May 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun work, room for advancement.

      Cons

      Salaries are lower than average

      4.0
      Jul 7, 2026
      Seasonal dockhand
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

      Cons

      Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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