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Guest Services

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A waste of time - Cook Guest Services Employee Review

1.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy job, easy money, not much experience needed.

Cons

The company does not care about it's employees or the work conditions. If you report something they do a terrible job at investigating and at the end of the day nothing changes. My location was disorganized and management was lazy and untrustworthy.

Explore other reviews about Guest Services

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work, room for advancement.

Cons

Salaries are lower than average

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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