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      Guest Services

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      Guest Services reviews

      Cares about hourlies, not managers - Manager Guest Services Employee Review

      1.0
      Oct 28, 2015
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts at other properties, health benefits

      Cons

      Everything else. Top mgmt claims they care about their people, but in reality, you're just another number. Hard work is not recognized or rewarded. Did not get the bonus as stated on offer letter, with no explanation as to why or why not when my review was "above satisfactory performance".

      Explore other reviews about Guest Services

      5.0
      May 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun work, room for advancement.

      Cons

      Salaries are lower than average

      4.0
      Jul 7, 2026
      Seasonal dockhand
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

      Cons

      Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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