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Guest Services

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Ehh - General Manager Guest Services Employee Review

3.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

-Willing to train people instead of expecting someone to come in with every single thing they want -Great work environment IF you have a good district manager, my boss the district manager was laid off and I was given the most micromanager ever as a replacement, would not recommend Gabi -In theory you have a lot of freedom to do whatever you want with the site, but in reality it is not always the case -Shorter hours in winter time -Get to drive Zamboni in winter time -Outside all day/moving around all day -Regular customers will get to know you and will sometimes bring you lunch -Great experience for beginners -Get to kayak/paddle board/ canoe -Get to make own schedule -Great health care option -Have locations all over America and could potentially relocate

Cons

-Will lie to you about the amount of hours you will actually be working -I was told multiple times in my interview and immediately after being hired that I would receive a 10% no matter what and when the time came, I did not receive one and no one would tell me why -Will work 60 hours a week during busy season and be expected to be on call 24/7. Even on your days off you will be required to answer your phone, even if the boathouse is closed and nothing is going on -Will be heavily guilted into working 24/7 by others working at the company and if you try to set boundaries they will make your job a little harder each day by being as annoying and pushy as possible -Theoretically get to make your own schedule but you better be able to have zero life outside of work/ have no weekends or holidays to yourself -Not a lot of opportunity for advancement unless you want to join corporate ladders

Explore other reviews about Guest Services

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work, room for advancement.

Cons

Salaries are lower than average

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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