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Guest Services

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don't waste your time - Tour Guide Guest Services Employee Review

1.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The water was very pretty

Cons

Management was awful. No training. No real direction. Texts about daily schedule changes sent after you got there that sent you home with no hours that day. I arrived on time every day and had to wait for a "manager" to even show up so I could get to the time clock. When issues do arise they bury their heads and wait for it to go away.

Explore other reviews about Guest Services

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work, room for advancement.

Cons

Salaries are lower than average

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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