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Guest Services

Is this your company?

New CEO only interested in bottom line, not people, not service - Operations Manager Guest Services Employee Review

2.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Company has a diverse portfolio, good variety of hospitality contracts.

Cons

Company has lost value of integrity and has lack of recognition of employees — was more sincere, respectful and inclusive under previous CEO Gerry Gabrys; Nico Foris fakes interest and only cares about bottom line; his selection of top tier senior management reflects lack of core values the company was known for.

Explore other reviews about Guest Services

5.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work, room for advancement.

Cons

Salaries are lower than average

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredibly organized training system, even provided us all with CPR certifications and paid us for it. The online scheduling board was super easy to use to request time off, trade shifts, etc.

Cons

Sometimes shifts were cancelled due to the weather. Not as many shifts as I was expecting because they over-hired.

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