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Guide Book Publishing

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Weak and dishonest management/ Outdated product/ Poor compensation and sales structure - Sales Representative Guide Book Publishing Employee Review

1.0
Sep 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Nothing worth noting at this time.

Cons

You pay your own expenses and will do a lot of driving. In the first month I worked there (which consisted of only 3 weeks) I was #2 in sales for the company but yet I was unable to exceed the $300 weekly draw! During the interview process, they will state they only work with churches that have a membership of 750+ but then will turn around and send you out of town to work a church with 500 members or less! Print advertising is not very lucrative in today's market and economy. They will tell you it is acceptable to work from home some of the time, but if you do, they will claim you have abandoned your position and will remove you from payroll without notice!

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Guide Book Publishing Response
12y
We apologize about any inconveniences you may have experienced during you time at GBP due to outside circumstances. When an account representative is doing a travel assignment all their expenses are compensated for prior to them leaving. They are provided a gas allowance to and from their destination, a per diem for food, and their hotel is fully paid for. The only out of pocket expense incurred by the account representative is local mileage. Other incidental expenses, such as postal, are reimbursed by the company on a monthly basis. Account representatives are always informed of the number of households in a congregation. This is the number of books to be mailed out and the relevant number to an advertiser. The number of members is always considerably larger as typically there are multiple members per household. The comment about checks being refused by the bank was due to a fraud alert be on our account due to some fraudulent checks having gone through our bank account recently. The teller was in error when they did not cash the check for this employee. The bank has since apologized for their error. A new check was issued the next business day and the employee cashed it with no issue.

Explore other reviews about Guide Book Publishing

5.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Work independently without supervision unless needed.

Cons

No real cons, easy job.

1.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

work from home is only pro

Cons

Soooo many...here we go ! 1 - We are W-2 employees, but paid commission only - they do offer a very small draw (not enough to eat) 2 - You are told there is NO micro-managing, but it is MAJOR micro-managing!!! Sales Reps MUST be on a live Zoom call inside a breakout room ALL day. Management can jump into your room at any time to monitor your work. They justify it saying it's in case we have any questions...but, seriously the job is so easy, there are never questions and if you do have, there are phone numbers to call for that. They just want to monitor you. During training they tell you it will be for week 1 only, then insist it is week 2-3 only for new reps...NOT true. Every rep MUST be on every day or you will be reprimanded. 3 - We MUST also send in a Daily end-of-day numbers reports to monitor our calls made. 4 - ALL sales turn into house accounts and they renew the ads in-house themselves, so we cannot have an opportunity to renew our commissions. We get left-over accounts that they cannot reach and by the time they renew or sell in-house, the territory is saturated. 5 - The top sales reps brag how they make a lot of money, but I have figured our their system...they receive top assignments, renewal priorities and make $ off reps they train through salary, among other things. 6 - Also, they work in the stone ages. They are ALL paper and send us a box full of paperwork that have hand-written notes from office personnel & previous reps. Not very professional. 7 - They require us to take credit card payments verbally over the phone which is practically unheard of these days. Most customers do not trust giving out their credit card information to a random, unknown sales rep claiming to be from some company, especially these days! Their whole system is flawed for new reps to come in and make decent money. I suffer every day and that's why I am currently looking for something else. I just want to secure something before quitting.

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