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Guide Book Publishing reviews

Sales Professional As Sharecropper - Account Executive Guide Book Publishing Employee Review

1.0
Sep 17, 2013
Account executive
Recommend
CEO approval
Business Outlook

Pros

Some independence, meet a variety of people, able to pursue own leads.

Cons

Where to start? Basically, this company was started 20 years ago and everything stopped there: Technology, communication, financial compensation. Everything is done by Fax or mail. You can't get direct access to voicemail. They do not have company e-mail. As an "account executive," you are working off of their version of a "draw system" which they describe in the interview as base salary. Essentially it is designed for failure for the account executive. You might be able to work a church and exceed your sales goal but you will still have to make up for "dog" church territories. It doesn't start over with each new church of sales cycle. Your draw comes out to minimum wage and you are expected to pay for own gas except for long distance to the church itself from your home and back. Many times they will book you in a motel (that is another story as they are sometimes at the level of a flop-house) that is usually 30 miles or more from the work location. For the first time in my life, I had to apply for food stamps as most of my money was going towards making sure the CEO/"landowner" was sitting pretty. DO NOT TAKE A SALES JOB WITH THIS COMPANY.

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Guide Book Publishing Response
12y
Thank you for your review. We are sorry your experience with Guide Book Publishing was not the best. We wanted to take a moment and expand on several of the comments you made. Communication at GBP is through fax, phone, mail, email, and social media sites on a frequent basis. Senior management is always available to answer any questions that account executives have and take steps to fix problems. Direct access to voicemail is provided for all account executives; starting with their training they are assigned their own individual voice mail on the company system. The information about our “draw system” is never described as a base salary, and the other information about the salary/draw systems is incorrect. We are sorry if any of those items were not explained to you properly. In terms of hotel accommodations, they are arranged by the company and are always solely made with reputable national chain companies. In many instances the hotels have been set up with a bartering arrangement by other account representatives. It is unlikely any other account representatives would sign up an inferior hotel as they may well be staying there themselves.

Explore other reviews about Guide Book Publishing

5.0
Oct 2, 2024
Account executive
Recommend
CEO approval
Business Outlook

Pros

Work independently without supervision unless needed.

Cons

No real cons, easy job.

1.0
Oct 9, 2025
Advertising sales executive
Recommend
CEO approval
Business Outlook

Pros

work from home is only pro

Cons

Soooo many...here we go ! 1 - We are W-2 employees, but paid commission only - they do offer a very small draw (not enough to eat) 2 - You are told there is NO micro-managing, but it is MAJOR micro-managing!!! Sales Reps MUST be on a live Zoom call inside a breakout room ALL day. Management can jump into your room at any time to monitor your work. They justify it saying it's in case we have any questions...but, seriously the job is so easy, there are never questions and if you do have, there are phone numbers to call for that. They just want to monitor you. During training they tell you it will be for week 1 only, then insist it is week 2-3 only for new reps...NOT true. Every rep MUST be on every day or you will be reprimanded. 3 - We MUST also send in a Daily end-of-day numbers reports to monitor our calls made. 4 - ALL sales turn into house accounts and they renew the ads in-house themselves, so we cannot have an opportunity to renew our commissions. We get left-over accounts that they cannot reach and by the time they renew or sell in-house, the territory is saturated. 5 - The top sales reps brag how they make a lot of money, but I have figured our their system...they receive top assignments, renewal priorities and make $ off reps they train through salary, among other things. 6 - Also, they work in the stone ages. They are ALL paper and send us a box full of paperwork that have hand-written notes from office personnel & previous reps. Not very professional. 7 - They require us to take credit card payments verbally over the phone which is practically unheard of these days. Most customers do not trust giving out their credit card information to a random, unknown sales rep claiming to be from some company, especially these days! Their whole system is flawed for new reps to come in and make decent money. I suffer every day and that's why I am currently looking for something else. I just want to secure something before quitting.

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