The Company Culture of a High School! - Anonymous employee Guidebook Employee Review

1.0
Mar 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Oh high school.... be sure to find your way to the cool kids tables! There are a couple amazing people here destined for great things! Guidebook offers best in class customer service and people love that!

Cons

More middle managers than competent employees. Too many people who don't care enough to do their job well and don't care enough to leave. Toxic negative opinions thrown around by managers Poor address of competitive features in certain verticals. Poor value of CSA's (payed nearly nothing, yet are the reason people buy Guidebook). Inappropriate behavior and comments that would not be tolerated in other companies are completely fine here.

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Guidebook Response
10y
Thank you for your honest feedback. We are always looking for ways to make our work & culture better. We can specifically address the rodent problem. We have a very old building in SF that has several tenants with shared walls. We have been working with a Pest Control vendor - you might not have seen them as we actively schedule appointments for after hours so we are less disruptive during work time.

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5.0
Jan 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very supportive group of coworkers

Cons

Can be a little disorganized at times

5.0
Oct 23, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing leader, great leadership, exciting product

Cons

100% remote, so not the best fit for those who thrive in-office

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