Great Mission - Social Worker Guild Services Employee Review

2.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Mission. Caring co-workers. Close to where I live.

Cons

In my opinion there is poor leadership at the highest level. Leadership don't seem to possess the technical knowledge or execution skills to lead this struggling organization. Maintenance and IT are two examples of neglect; ask any staff about how poorly our computers and cell phones have worked/not worked in the past 4 years, ask any staff in Residential Services how poorly maintained facilities are. Poor communication, poor planning and even poorer execution is the pattern. Don't take my word for it. Decide for yourself; Middle managers and supervisors are blamed for mistakes made by those at the very top. I suspect that the Board hasn't got a clue how bad things are. Employees have no idea who they are and I'm sure the Board has no idea who employees are. Very high turnover at all levels of the organization. 100% turnover of all HR staff between 2021 and 2022, had 4 HR directors in the last 5 years. Chief Administrative Officer quite, Operations Manager left, 100% turnover in the IT department, 100% turnover of Service Directors in the past 3 years, program managers and supervisors leaving left and right. Some positions have been vacant for almost one year. Why is that? The worst is, leadership will say they want honest feedback, but the belief among many long term staff is that leadership often is defensive and reactive or simply don't care. Same credentials, same work, but staff of color continue to be paid the lowest, and have the least opportunity to fully participate in benefits afforded to employees.

Explore other reviews about Guild Services

5.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- Engaged and caring supervisors - Emphasis on reducing burnout - Culture of self-care

Cons

- Supervisors may become too involved with your case load

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending where you are seeking to go, you can meet some real great folks. You really are helping people, a lot of the clients are there for life so you are making an impact.

Cons

Turnover rate is high. I’ve had multiple people leave the team I was on as well as had changes in Supervisor. It was hard to make a connection and maintain it because of these changes.

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