Good Employee Discounts. Nothing else - Anonymous employee Guitar Center Employee Review

1.0
Nov 2, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good job for discounts if your a gear head. Good insurance for full time employees. Great people to work with.

Cons

No respect from management. Nonexistent "commission". The only way to make money is to be an assisant manager, who has the ability to manually discount anything in the store. There is no way the average employee can compete with this. Customers will abandon the hardworking salesman to purchase from a mgr who can "give them a deal". This happens more often than you think.

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5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

*friendly environment *great discount deal *lots of opportunities to connect *Good opportunity to get comission *Tour Leave

Cons

*hours / shifts get cut *Sometimes understaffed, sometimes overstaffed *Competitive salaries because of selling Protection Plans, Credit Card Applications and Lessons

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

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