I should have stayed as a Commission Sales person.. - Anonymous employee Guitar Center Employee Review

3.0
Oct 24, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Passionate individuals on the store level that have quickly become friends. Most Store Managers I've met have been competent. Employee discounts on gear.. Matching funds for 401k is decent. Benefits are surprisingly of very good quality.

Cons

Moving "up" to Customer Service Lead.. dock in pay, no commission, and doing management duties but not getting paid like one.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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