Great people to work with, not so great on almost everything else. - Guitar Sales Associate Guitar Center Employee Review

2.0
Jan 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Great discount! Great people, customers and coworkers alike! A good place to learn about music equipment and retail sales environment Decent benefit package!

Cons

PAY! Low and commissioned Too much micromanagement Poor management (upper and lower) Inconsistent customer service, merchandising and team effort due to commissioned pay

Explore other reviews about Guitar Center

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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