Dropping the Ball in Lessons - Store Manager Guitar Center Employee Review

2.0
Jan 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee discount for gear. Able to keep up to date on the latest gear. Some really great co-workers.

Cons

Some lessons policies were ill-conceived, resulting in unhappy customers and loss of student count. Lessons Support leadership was inconsistent to poor with regard to keeping promises. Inconsistent training of instructors. Disconnect and resentment between Lessons Support and field management.

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Guitar Center Response
8y
Thanks for taking the time to write such an actionable review. I sent your comments on to our lessons team to help make our program even better!

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5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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