Everyone is out for themselves, Management didn't care about employees - Drum Sales Guitar Center Employee Review

1.0
Sep 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Discounts were decent, able to test out new products when they first came out.... That's about it.

Cons

Every salesperson who worked there were absolute sharks. It got to the point where workers were getting into verbal fights in front of customers about who would get the commission. My manager at the time never mentioned meeting sales goals until the day I was written up for it. When the store first opened, we had "veterans" from each department come to teach us the ropes, but instead of teaching us, they just went on a sales rampage, and we learned absolutely nothing.

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5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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