Great at the store level - corporate is full of scumbags - Lessons Lead Guitar Center Employee Review

1.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Its an amazing experience to be surrounded by musicians and gear all day long, discounts are awesome, gain is even better. Health benefits are fantastic as well

Cons

Management from CSM and higher has always been trash, they're promote anyone to fill a slot and the store and employees suffer. Corporate is even worse, full of scum bags that will fire staff and start drama across the chain. Also once you're full time they will schedule you so you spend all your daylight at GC 5 days a week and will not work with you to accommodate.

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5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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