Pros
Good people in the stores, fun subject matter.
Cons
WC and the other senior leadership speaks to the store managers like they are dirt! We can never do anything right without being reminded of what we are doing wrong. Constant pressure with zero direction or substance. Constantly asked to do things that are unethical and borderline illegal at the store level to hit some number on a report. Their mantra for every problem is to blame the store managers. It’s the excuse they hide behind daily. They need to face the facts that they simply don’t know what they are doing. Store managers are expected to wear all the responsibility of the store with minimal compensation. The leadership from above is so adversarial that it’s basically abuse. We are constantly on a call to be told how bad we suck with no advise or solutions. The reality is we are running without adequate payroll and trying to run things the same as when we had literally twice as many people. WC uses amateur tactics and basically believes that if we aren’t getting the results we aren’t treating the staff poor enough. Store Managers make middle class money that means they likely have responsibilities outside of work too. The work life balance needs to be brought in line in one way or another. Either Store Managers need to be paid more or the expectations of working so much and having so much responsibility needs to change.