A once great company with a major identity crisis. - District Manager Guitar Center Employee Review

3.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

A company once full of energetic and passionate musicians and fans was turned inside out and upside down by outsiders brought into the fold to do the job.

Cons

Paranoia, ego-centric leaders, too much focus on the numbers, not enough trust.

Explore other reviews about Guitar Center

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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