Could have been a great place to work - Sales Associate Guitar Center Employee Review

2.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

The employee discount is amazing if you are a gigging musician. You also have the occasional opportunity to share knowledge with people who are passionate about learning.

Cons

The work environment is consistently stressful due to chronic understaffing and dysfunctional internal systems and software. Tasks such as transactions and daily operations are needlessly complicated by poorly designed programs on both the front and back ends. Despite aspirations to improve the store, priorities seem to contradict this goal. Recently, the company implemented a significant pay cut for 90% of the sales staff, providing only two months' notice. This was achieved by drastically altering the commission structure, resulting in a reduction of between $500 to $1000 in monthly earnings for most employees. The list of grievances could continue indefinitely.

Explore other reviews about Guitar Center

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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