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      Guitar Center

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      Guitar Center reviews

      Stay away - Retail Store Manager Guitar Center Employee Review

      1.0
      Jan 25, 2016
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gear discounts, develop relationships with many musicians and industry related professionals.

      Cons

      Upper management does not care about the people. Employees are constantly lied to about how the company values work/life balance. The actions of management are completely contrary to the promises they make. They have lost the trust of nearly all of the workforce at the store level, causing many valuable, and tenured professionals to "jump ship" before they can be blindsided by more arbitrary lay-offs of people who make too much money.

      Explore other reviews about Guitar Center

      5.0
      Jan 9, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Got to work with so many people

      Cons

      Long hours during holidays were rough

      1.0
      Apr 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

      Cons

      - Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

      2
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