Vibrant, fun and busy. - Operations Guitar Center Employee Review

2.0
May 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Other employees. Most are generally very fun to be around. Many new contacts in the music world. Immersion in music if that is your thing. If it is not, why be here? Exposure to a great variety of low to mid level musical equipment. Ability to get gear at a decent discount, (despite the low wage preventing having the money to do so). Flexible time off when necessary. Ops has good hours as opposed to sales and management.

Cons

Low wages and no career advancement. Sadly, for all its benefits, this is a dead end job. Noise. Lots of it. A total cacophony. To be expected in the music biz, but a lot more than is necessary. Too often some goofball cranks the "Vibe" way more than needed. And the Metal noodlers. Good grief. Get a rig for at home to try every scale at mach one. Staff with a lack of dedication and enthusiasm. I understand the low wages can cause complacency, but whatever you are doing in life should be done well and with pride. Many try hard to do the right thing, but I feel the lack of appreciation from all of management up to corporate causes this lack of enthusiasm. This is not WalMart and the fake enthusiasm is a bloody joke.

Explore other reviews about Guitar Center

5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

*friendly environment *great discount deal *lots of opportunities to connect *Good opportunity to get comission *Tour Leave

Cons

*hours / shifts get cut *Sometimes understaffed, sometimes overstaffed *Competitive salaries because of selling Protection Plans, Credit Card Applications and Lessons

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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