A disapointing dinosaur... - Lost In Marketing Guitar Center Employee Review

2.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts on gear. Events were well-run (Drum-Off, etc).

Cons

Everything else. Very traditional, old-fashioned company despite target audience. Technologically outdated systems and frameworks - literally impossible to make meaningful improvements to in-store or online experience. Most employees promoted from the stores - meaning major axes to grind against people without traditional retail backgrounds and with college degrees. Incredible redundancy and disorganization on teams. Some hostile workplace stuff - and poor behavior by certain execs. Note this review was from a few years back. Maybe it's gotten better.

Explore other reviews about Guitar Center

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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