This company is in shambles - Anonymous employee Guitar Center Employee Review

2.0
Mar 14, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hefty discount on music gear, opportunity to make great friends, opportunity to become a great salesperson

Cons

Management does not communicate with each other. Training is minimal and if your team isn't good, you are on your own. CEO doesn't understand music retail, priorities are out of line. Commission bracket is stingy.

Explore other reviews about Guitar Center

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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