Truck Driver - Class A Truck Driver H E B Employee Review

1.0
Jul 9, 2018
Recommend
CEO approval
Business Outlook

Pros

I have been here 9 months.Decent benefits. In my opinion the pay isn't good enough to offset the work schedule, job duties, no weekends off and work environment.

Cons

If you hire on with experience you'll be called an "external hire" because they train mule drivers to be truck drivers. All the mule drivers that are in the program when you hire are already ahead of you on the seniority list that determines future work schedules and loads. They pay by the load so it also effects your pay. They're can be 9 or 10 drivers ahead of you but not driving when you hire. They fail to mention this when hiring you. Expect to be an "extra" in the rotation for a very long time. If there's not enough work they will tell the "extras" to stay home for the day, they also failed to mention this during my hiring process. Equipment. When you see HEB rolling down the highway they look nice, clean and well maintained. That is not the case. You will be driving pool trucks that have anywhere from 900k to over a million miles. They don't lease truck they buy them so they get all they can out of them, Shake rattle and roll your whole shift. They're just clean on the outside but trashed on the inside and ride and drive poorly. You will not know your pay until you're in class. They will tell you that its complicated because its activity based. It is complicated and you will have a hard time for awhile figuring out your pay. They told us our mileage rate during orientation. Its well below the short hauling average. They have pretty good turn rate here. Its kinda like the OTR puppy mills. They replace drivers with that leave with the kids driving the yard mules. When I hired there was three of us in orientation. Two of us had 20+ years with no accidents and the other guy had 10+. I'm the only one left an am currently looking else where. Bottom line is if you have experience and a safe driving record you can do much better in the way your're treated and pay. On the culture and values I put one star. They have all kinds of posters and stuff posted throughout the building but its seems like its just propaganda. I don't see it being practiced. Just telling it like it is. If you're an experienced safe driver and are happy or semi happy and are making a living I wouldn't come here.

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5.0
Jun 11, 2026
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CEO approval
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Pros

good pay, flexible hours, team cares

Cons

none I can think of.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There were no pros at all.

Cons

My experience at the Frisco location was largely negative due to the store leadership team, headed by Stacie Sorenson. I found the management approach to be unsupportive and at times created a stressful work environment. I often felt singled out and treated differently because of my background and appearance, which made me feel uncomfortable and unwelcome during my internship. Pay was not competitive compared to similar employers. Scheduling was often inconsistent and difficult to plan around. In my experience, HR tended to support store leadership rather than adequately addressing employee concerns. The quality of the internship experience varies greatly depending on the store and management team. There can be resentment from some employees toward interns, particularly from those who were interested in the program but were not selected. Communication, mentorship, and support were not at the level I expected from a company that promotes its internship program so heavily.

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