Overall it was a positive experience - Anonymous employee H E B Employee Review

3.0
Apr 10, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a Customer Service Assistant (CSA), the salary was above the minimum hourly wage. In addition, the Service Manager was flexible. If you gave them advanced notice, then they would work with you to resolve scheduling conflicts, etc

Cons

The working environment (for the store I was at) was good; however a negative secret shopper report reflected a stricter "micro-managed" working environment.

Explore other reviews about H E B

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- great people - good flexibility

Cons

- very few hours - lots of competition for shopper role

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Get out while you can.

Cons

Houston location has the worst leaders. They're cheap with raises and cut the good people so the management team can get better bonuses. They make up rules that make no sense when they feel like. There are guys in the yard who have no job titles but somehow are still working there doing nothing all day? The safety leads/radio room/management are a joke. They cover up for the people they're buddies with. Ran into the gate? Destroy thousands of dollars of goods or a trailer? Ran out of gas in the middle of the road driving the mule offsite? Not a problem if you're buddies with management and safety. If you're buddies with management, you get opportunities offered to you even though you may be among the worst and slowest spotters. If you're not buddies with management/safety/radio, you have to watch your back. HEB corporate needs to look into management here.

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