Great for college students in school - Customer Service Representative H E B Employee Review

4.0
Mar 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Very, very flexible with your schedule and great benefits

Cons

Depending on your store, management plays a great amount of favoritism. Some managers are sexist and unfair to employees. They do not provide great employee support. They state that they have an open door policy, but that is not true. You can talk to them, but you have a red target on your back and get classified as a trouble maker. I spoke with HR one time, and they did nothing, because she was best friends with my manager. Once I tried getting another job, my manager lied to the hiring manager stating that I was demoted from my position rather than leaving willingly. It's definitely hard to move up unless the managers like you.

Explore other reviews about H E B

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- great people - good flexibility

Cons

- very few hours - lots of competition for shopper role

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Get out while you can.

Cons

Houston location has the worst leaders. They're cheap with raises and cut the good people so the management team can get better bonuses. They make up rules that make no sense when they feel like. There are guys in the yard who have no job titles but somehow are still working there doing nothing all day? The safety leads/radio room/management are a joke. They cover up for the people they're buddies with. Ran into the gate? Destroy thousands of dollars of goods or a trailer? Ran out of gas in the middle of the road driving the mule offsite? Not a problem if you're buddies with management and safety. If you're buddies with management, you get opportunities offered to you even though you may be among the worst and slowest spotters. If you're not buddies with management/safety/radio, you have to watch your back. HEB corporate needs to look into management here.

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