One of the best stores to work - Customer Service Assistant H E B Employee Review

5.0
Apr 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Work very well with students and their school schedules, lots of opportunities to move up, alot of opportunities to help in your community Easy to make friends when everyone is about the same age. Competitive pay

Cons

some managers promote the pretty girls faster than the guys that have worked longer and harder than them. Too many rules set on teenagers for a relatively simple job as bagging groceries and pushing carts. The rules being pushed are sometimes unfair and unnecessary and make the job harder and less enojoyable.

Explore other reviews about H E B

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- great people - good flexibility

Cons

- very few hours - lots of competition for shopper role

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Get out while you can.

Cons

Houston location has the worst leaders. They're cheap with raises and cut the good people so the management team can get better bonuses. They make up rules that make no sense when they feel like. There are guys in the yard who have no job titles but somehow are still working there doing nothing all day? The safety leads/radio room/management are a joke. They cover up for the people they're buddies with. Ran into the gate? Destroy thousands of dollars of goods or a trailer? Ran out of gas in the middle of the road driving the mule offsite? Not a problem if you're buddies with management and safety. If you're buddies with management, you get opportunities offered to you even though you may be among the worst and slowest spotters. If you're not buddies with management/safety/radio, you have to watch your back. HEB corporate needs to look into management here.

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