Company that cares a lot about it's community and management but not regular employees - School of Retail Leadership H E B Employee Review

4.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

My experience at H-E-B was mostly good. I was accepted into SORL and the experience was really great at first. Good people, good mentor, and good pay. I really valued community events and volunteer events that H-E-B sponsored for its surrounding communities. H-E-B gives back a lot and I can tell leadership and customers really love H-E-B.

Cons

I don't think H-E-B cares enough for its hourly partners like they do for management and customers. When I was promoted to be in SORL, I began to see just how little H-E-B pays and offers for its hourly partners. I had many friends who worked in other stores as hourly partners and they did not have great experiences. It's hard to get fired from H-E-B and when there's a bad manager, everyone suffers from it. I have witnessed bad managers go months or even years without proper discipline from leaders. There are many managers who also have favorites and they are more likely to promote or transfer partners they favorite over those that are more deserving. My last con is about my SORL training. I felt that training was extremely unorganized and I was often forgotten about. I am supposed to learn from others (on the job training) but it seems no one has time for me or that the store is so understaffed that I have to fill in for some other role rather than focus on the training I am suppose to receive.

Explore other reviews about H E B

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible Great Working Environment

Cons

Hectic Overworked No Benefits Favoritism

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There were no pros at all.

Cons

My experience at the Frisco location was largely negative due to the store leadership team, headed by Stacie Sorenson. I found the management approach to be unsupportive and at times created a stressful work environment. I often felt singled out and treated differently because of my background and appearance, which made me feel uncomfortable and unwelcome during my internship. Pay was not competitive compared to similar employers. Scheduling was often inconsistent and difficult to plan around. In my experience, HR tended to support store leadership rather than adequately addressing employee concerns. The quality of the internship experience varies greatly depending on the store and management team. There can be resentment from some employees toward interns, particularly from those who were interested in the program but were not selected. Communication, mentorship, and support were not at the level I expected from a company that promotes its internship program so heavily.

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