Q: What are the top reviewed jobs at H&M?

Sales Associate (3147) , Sales Advisor (3001) , Part-time Sales Advisor (1149) , Sales Assistant (923) , Department Manager (920) , Visual Merchandiser (835) , Retail Sales Associate (590) , Store Manager (373) , Vendeur (282) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

Question 1

Is H&M a good company to work for?

Accepted Answer

H&M has an overall rating of 3.5 out of 5, based on over 21,537 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at H&M to a friend and 46% have a positive outlook for the business. The best reviews about H&M have been left by employees working as Full Time Sales Associate, Cashier and Project Manager.

Question 2

Does H&M pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at H&M?

Accepted Answer

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at H&M?

Accepted Answer

Sales Associate (3147), Sales Advisor (3001), Part-time Sales Advisor (1149), Sales Assistant (923), Department Manager (920), Visual Merchandiser (835), Retail Sales Associate (590), Store Manager (373), Vendeur (282), Vendeuse (209), Sales (188), Customer Service Representative (172), Retail Sales Assistant (163), Manager (153), Sales Advisor - Full Time (150)

Question 5

What are the pros of working at H&M according to real employee reviews?

Accepted Answer

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 855 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 797 reviews)); "Team was great and motivating" ((in 515 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 459 reviews)); "Culture was good and inclusive" ((in 351 reviews))

Question 6

What are the cons of working at H&M according to real employee reviews?

Accepted Answer

"Management was poor and disorganised" ((in 1292 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 919 reviews)); "managers were rude and inflexible" ((in 649 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 514 reviews)); "low salary and hard to give customer service to israelis" ((in 474 reviews))

Question 7

What are employees saying about H&M layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

Question 8

What are the top reviewed H&M locations?

Accepted Answer

New York, Chicago, Los Angeles, Washington, Atlanta, Dallas, Houston, Philadelphia, San Francisco, Boston, Miami, San Diego, Las Vegas, Charlotte, San Jose, San Antonio, Orlando, Portland, Denver, Austin, Seattle, Columbus, Brooklyn, Scottsdale, Jersey City, Raleigh, Costa Mesa, Grand Rapids, Nashville, Minneapolis

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Great salary but lacks support for mental health - Customer Service H&M Employee Review

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