Do not take this job unless you need a resume boost - Customer Service Representative H&M Employee Review

1.0
Jul 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee discount... that's about it

Cons

No work life balance, views employees as disposable and not as people, some managers are incredibly abrasive and difficult to work with

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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