Pros
In the Chicago Loop Area, close to the trains / buses / taxis; received in-depth and proper training always, informative staff meetings & feedback sessions, quick to provide any info needed to be relayed to the whole office; most people & management were kind, respectful and friendly.
Cons
Once you were in a specialize department you were stuck there; you were blindly guided to advance within that department and without directly telling you so. Whenever trying to branch out of it, you were told: no, asked why & for qualifications within the company that you had already earned, informed you’re not ready, you were given tasks to improve oneself then when completed you were given a response as to why you couldn’t move up and provided another task to complete meanwhile. Vague in wording to prevent issues. Trainings, feedback sessions and assessments take 3 months to 2-3 years to complete before you reach your new promoted role. Team Managers changed every year (they were promoted). Sometimes there were favorites in the office that got to advance roles in short periods of time. More often there was Department Drama, due to some employees spreading gossip. Most store employees gave customer service employees attitude, sass or just plain rude.