a lot of physical labor, low pay, cut hours, never closes - Sales Associate H&M Employee Review

1.0
Mar 4, 2023
Recommend
CEO approval
Business Outlook

Pros

You get 25% off of all store merch. Every shift gets a paid 15 minutes. Also they are a fairy organized company, because there is almost a system or protocol for everything in the store. Overall the work is easy, but exhausting. Here everyone is expected to always be doing something.

Cons

VERY LOW PAY for sales associates not negotiable. I worked there for over 3 years, and the hourly rate for everyone here is 15.50. They do not raise it, and if they do its by a couple of cents. The most I ever got in the past was 0.13 cent raise. IT IS NOT A SUSTAINABLE WAGE for anyone in 2023, also hours aren't steady. From the time January-end of May hours are cut hard. I typically work 30+ hours a week and during this period they are typically cut in half or less. Also H&M never closes, rarely. This one is located in the south shore plaza mall which never closes even in the case of a storm or anything really. You are expected to work all holidays except Christmas and thanksgiving DAY (AT NIGHT like midnight you do work to prep for black Friday) Also you need to have open availability on weekends. Also if you want a day off you need to schedule it at least 2+ weeks in advance, so get someone to cover you shift. Which tends to be kind of hard at the moment since they are understaffed.

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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