Sales Associate - Sales Associate H&M Employee Review

2.0
Jun 10, 2023
Recommend
CEO approval
Business Outlook

Pros

I talked to new people daily. The company was really good with helping me get comfortable with each position such as cash register. The job helped me feel comfortable approaching people; my communication and people skills greatly improved overall.

Cons

Management was subpar. My pronouns and preferred name was never used. Customers were usually pretty rude and dismissive. Pretty difficult making friends or being good terms with those I worked with including coworkers and managers. Mental health wasn’t really understood. I tend to get overstimulated easily and am believes to be autistic though currently undiagnosed - this effects my daily interactions as I often need to be things multiple times that can differ from saying same sentence on repeat or in a different way altogether. I noticed a majority of the people I interacted with were very annoyed with this neurodivergent trait in me. Those people ranged from coworkers, managers, and customers. Towards the last few weeks of leaving H&M, I no longer felt safe. The manager who hired me was no longer there. She was replaced by someone who would constantly micromanage. He would expect you to be working constantly when I need to process what’s going on or it could manifest to panic attacks. My managers were not very easy to talk to. I felt I had to constantly mask my neurodivergencies where it was bad for my mental health.

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

See reviews by: Helpful|Rating|Date|All