Avoid it, if possible - Customer Service Representative H&M Employee Review

2.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee Discount is 25% and that is all.

Cons

BEWARE! There is no defined shift. Never 2 days off in a row. Can't use PTO without at least 50 day anticipation. No vacation on Holidays, Understaffed, Overworked. Factory of Broken Dreams. Salary is enough to work and go back home. No time for family or friends. The schedule is flexible FOR THE COMPANY not for the employee. Management is

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

See reviews by: Helpful|Rating|Date|All