A good experience but lacking in its core values - Department Manager H&M Employee Review

3.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Generally a flexible a team oriented environment (if management likes you). Opportunities to grow but positions are limited. Fun place to work for fashion lovers. Birthday pay and benefits are some of the best I have seen offered in retail.

Cons

Gradually has lost its appeal in being fashion forward. Same recycled items you notice year after year each season. Too many bad external hires and not enough time invested in training. It seems like all they care about is availability and low pay for sales advisors. Hard to get anyone that has a decent work ethic to stay if they are hired externally. Tries too hard to act like competitors but missed the mark. Has an archaic POS and back of house store operations system. The culture and values did not exactly hold up to the company standards at my location.

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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