Considering working at H&M? - Part-time Sales Advisor H&M Group Employee Review

5.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Positive work environment that makes you feel comfortable to be in. Team-based work ethic is extremely valuable and necessary, as well as individual-based quality performance. Satisfactory level of customer service skills is obtained from engaging with a high volume of customers. You become adept at effective verbal and written communication, as well as actively listing to customer inquiries, comments, and complaints.

Cons

Stress levels may be hight at certain times, especially when there is a high volume of customers on the floor or at point of care systems. There may be times when the amount of work is slow and low, also due to a low volume of customers on any given time and day.

Explore other reviews about H&M Group

5.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

I've know about your company for a long time and really admire it. Understanding management great work and life balance.

Cons

Bureaucracy. In the high competitive global market.

1.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to be a place filled with passionate, skilled people. Sadly, most of them have already left.

Cons

H&M Group suffers from a massive and growing tech debt that leadership continues to ignore. Most of the truly competent engineers and product professionals have long since quit. What remains is a toxic environment with high turnover, constant reorgs, and offshoring to low-cost labor with little support or development. HR has lost all credibility – pushing for full return to office while ignoring the real issues affecting teams. The workplace culture is rotten: political, cliquish, and increasingly hostile to anyone who questions leadership decisions. It’s not a psychologically safe environment – critics are marginalized, and mobbing or gaslighting tactics are not uncommon. Management focuses more on performative inclusivity (rainbow flags everywhere) than on building a healthy or respectful work culture. Meanwhile, senior leadership turnover is accelerating, with the former CEO quietly exiting amid internal drama. Employees are routinely forced to reapply for their own jobs during restructurings, while morale continues to plummet. Avoid unless you're desperate – and even then, think twice!

3
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