Based on my experience here some managers are really helpful even personal issues. Coworkers are really helpful except some.Reboot week.
Cons
Mainly Politics, Some Managers and leads doing Favorism for some people,They Comparison with others it makes negative to us. If they do not need in project they will give a pressure to those employees so they automaticaly plan to resign.
H&R Block Response
8mo
We appreciate you taking the time to write this review. We're happy to hear you found support from some managers and coworkers and that you enjoy our Reboot Week. We also take your concerns seriously and remain committed to fostering a fair, respectful, and inclusive environment for all associates.
Flexible availability. Path for promotion is obvious and quantified.
Cons
Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.