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      H&R Block

      Engaged Employer

      H&R Block reviews

      Inefficient and low quality management - FIRST YEAR TAX PROFESSIONAL H&R Block Employee Review

      2.0
      Aug 19, 2011
      First year tax professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible seasonal job, opportunities for learning are available, learned to use tax software and there were comfortable chairs. Internet was unblocked.

      Cons

      I felt that many senior tax preparers were very unprofessional and low class. They often went for smoke breaks and took 15 minutes to do so every hour. On the other hand, I have to wait eagerly for a mere 30 minute lunch break. They smelled of smoke and looked unkempt. Many top management procedures were very unorganized and unefficient, which made me feel ashamed to be working for such a corporation.

      Explore other reviews about H&R Block

      5.0
      Mar 28, 2026
      Associate team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers and enjoy helping clients

      Cons

      Long hours, especially at the end of tax season

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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