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      H&R Block

      Engaged Employer

      H&R Block reviews

      Queen Creek AZ - Customer Service Representative H&R Block Employee Review

      5.0
      Jul 12, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Office Manager at Queen Creek was THE BEST. Hands down. I've read reviews of other office managers, but "NW" was awesome to work both for and with.

      Cons

      Closing in on April 15, while understandable? Hours cut into family life. More for the tax pros than the supporting staff.... :(

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      5.0
      Jun 8, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      2.0
      Jul 3, 2026
      Manager & district recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very immersive, has potential to be a rewarding stable career…

      Cons

      …but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

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