Customer Service Representative and Receptionist - Customer Service Representative and Receptionist H&R Block Employee Review

4.0
Apr 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Seasonal employment ending in April 2018. Good team spirit and very organizational tools to use. Software programs very user friendly.

Cons

only seasonal employment, but look forward to challenging changes in 2018 tax code.

Explore other reviews about H&R Block

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, career growth, compensation, and coworkers

Cons

Benefits, workload, and health care plan

2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very immersive, has potential to be a rewarding stable career…

Cons

…but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

See reviews by: Helpful|Rating|Date|All