Gets you in the door! - FIRST YEAR TAX PROFESSIONAL H&R Block Employee Review

4.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The best part of being a Level 1 Tax Pro at H&R Block is that it gets you some experience working in the tax return industry: working with people; working with numbers; working with deadlines and under pressure.

Cons

The worst part of being a Level 1 Tax Pro at H&R Block is that they train you to do tax returns but the majority of your work consists of the business side of H&R Block that they don't teach you in their training courses. And when you do learn the business aspect of the job when you're working directly across the desk from worried, impatient, tired individuals.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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