The Best in Client Tax Services - FIRST YEAR TAX PROFESSIONAL H&R Block Employee Review

5.0
Jan 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Having the ability to make your clients happy and reassure them that they are getting what they deserve in regards to tax is H&R Block's main focus

Cons

Sometimes the process to go through the company policies is a hassle due to the constant changes that occur in the workplace.

Explore other reviews about H&R Block

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

-Amazing culture -Great pay -Hybrid and flexible work -Learning and Development Opportunities

Cons

I have no cons for this company!

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

See reviews by: Helpful|Rating|Date|All