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      H&R Block

      Engaged Employer

      H&R Block reviews

      Employees are underpaid, customers are stressed about politics and finances (taxes). - Tax Associate H&R Block Employee Review

      2.0
      Apr 6, 2014
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free training/certification, seasonal work, friends and family discount for tax prep, they will hire just about anyone who can type.

      Cons

      Because they hire just about anyone, they seriously review rounding and other basic elementary school math during training. Pay is horrible (less than $10), prices are outrageous for customers and you have to justify it to them (I could do 4-5 $60 tax basic preps per hour...), high stress (no one likes or understands the finances or politics behind taxes), generally boring if there's no customers. They force a "company culture" on to you and try to make everyone feel "included" with big events but it just feels so fake, like a high school pep rally.

      Explore other reviews about H&R Block

      5.0
      Mar 28, 2026
      Associate team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers and enjoy helping clients

      Cons

      Long hours, especially at the end of tax season

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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