It's a middle of the road job - Tax Preparation H&R Block Employee Review

1.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

I like being in an office setting and it's definitely an office setting. It can be fun song sometimes. Most of the people that work in my office are friendly.

Cons

As a tax prep you only make $11 an hour an hour my son-in-law makes more than me at Wendy's. I stress and put myself through all this training and it never raises my pay. There's no real infrastructure on how to level up. You learn all on your own. It's very frustrating because tax laws very hard we heard and I'm pretty booksmart and I'm still having a tough time getting off off of level one. No one really helps you in my location anyway. Just took a 8 hour class i September so I could do the Emerald advance to only work 3 hours the entire season. Hardly get hours. Trying to raise my family on this income and it's just not there.

Explore other reviews about H&R Block

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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