Great job for the right person - Multi Team Leader H&R Block Employee Review

4.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Inclusive work environment. Flexible work schedule. All the training and tax related education you could ask for. Clients for the most part are wonderful. This job is perfect for military spouses, retired people looking for extra income, stay at home parents wanting to earn some money and get out of the house, or those that have full-time employment but want a 2nd job for 15-16 weeks a year.

Cons

Tax Professional pay structure needs to change, not competitive enough for what is asked of the employees. Work is seasonal, being full-time plus from January-April and a possibility of part time work the rest of the year. They make everyone take 8 weeks off so they can keep you seasonal and don't have to offer the same type of benefits they do with permanent full-time employees. You would not want this job if you needed year round/full-time work with benefits.

Explore other reviews about H&R Block

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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