No work/life balance - Anonymous employee H&R Block Employee Review

2.0
Jun 11, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will have a job. You'll get paid on time.

Cons

Schedule is irratic and often made or changed last minute. You get pushed to offices that you did not agree to work in. You get reprimanded for not getting high enough numbers on things that you have zero control over (such as pricing for the client, or whether a client decides to come back and pay for their service and complete their return). Clients get scheduled back to back with no time for breaks all day. Any client complaints will result in a refund and an apology (even when the issue has been reviewed and the client is wrong).

Explore other reviews about H&R Block

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the people I worked with and the environment.

Cons

Tax pros were overly stressed and it made my job more difficult.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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