Too much work for salary paid - Associate Team Leader H&R Block Employee Review

1.0
Apr 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The scheduling was flexible and the interview process was smooth

Cons

My office had 2800 clients and I was responsible for ALL of them. The tax professionals were toxic and often pushed their work onto me. I didn't feel appreciated and I didn't get any support from my manager. I had to attend mandatory trainings, which I didn't have a problem with, but the tax professionals complained that their workload had increased because I was away. Lack of communication and petty comments made it a hostile work environment for me

Explore other reviews about H&R Block

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company culture. Employees genuinely love hanging out with the interns and would take us to lunch to chat about anything we wanted.

Cons

I didn't get to pick the exact information technology placement, it was random for all the incoming interns.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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