Working at the Block - Multi-Unit Team Leader H&R Block Employee Review

3.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay during the season, Flexible Schedule, Hybrid work options during the season with the ability to work remote and onsite, possible bonus pay if targets are met.

Cons

Seasonal only, lay off at the end of season, reapply for job every season. Poor leadership training and preparation to advance to higher positions. Difficulty maintaining support staff due to low pay and hostile uncooperative office cultures. No matter if your offices work hard and make their targets, If the District does not make their targets, You get nothing, no bonus. You use your own personal computer.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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