Terrible managers - Master tax advisor cpa H&R Block Employee Review

1.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

3 months of work. 9 months off. Great seasonal position

Cons

As an upper level associate I received much more pay than low level associates. They tell you to build your book of business but then the new manager; who has never prepared a return in her life, tries to take away all your easy returns (the ones you can finish in way less than an hour) and give you all the returns that are complex, which sometimes takes hours to complete. Yes you get paid per filed return and while you get paid more for a complex return it isn’t enough to make up loosing 3 or 4 quick returns. Also, you are expected to help new associates when they run into problems. You will of course be doing this free, you will not be compensated for fixing their errors and sometimes you will need to fix errors that they are making on a return that used to be your client. Again without pay. I could go on

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5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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