Great working environment but not very lucrative - Tax Specialist H&R Block Employee Review

5.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Scheduling is flexible, all the people are very helpful and collaborative when you have a question, client interaction is very satisfying, despite some difficult ones occasionally. Work is interesting.

Cons

It's only seasonal work even though it would be good to do it year round. Doesn't necessarily pay enough for it to be your only source of income unless you've been there for quite a few years and have many many repeat clients so that you can produce revenue for the company above what they pay you in hourly wages. Which I understand the reasoning behind it but still doesn't make it very sustainable as a career type thing. That being said many of the people come back for 20 plus years to keep working here so that definitely says something.

Explore other reviews about H&R Block

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers in the office

Cons

Low volume of tax returns

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

See reviews by: Helpful|Rating|Date|All